Looking ahead at the web hosting global market, a highly competitive and one of the fastest growing IT industries, we can see that the general trend is to create a rich out of the box experience, with server applications being the most popular solution. As the hosting industry matures and modern technologies shift it towards cloud hosting, technical resources will no longer determine hosting prices and user experience will be the factor determining choice. Customers have come to realise that choosing the right hosting provider is crucial to the success of their online business. For a hosting company to remain relevant, it will become crucial to offer web hosting solutions designed for every single customer, with 24/7 customer support and managed solutions as the core services of any hosting company.